The SZN
Founded as a side project and taken full-time after widespread U.S. sports betting legalization, I've grown The SZN (“season”) into the world’s largest network for sports pools. 90% of sports fans prefer a solution other than sports betting, and The SZN delivers entertainment and social value far beyond a transactional bet.
While full-time (2022-24), I 3x'd revenue, greatly expanded the product offering, and bootstrapped to profitability at an industry-leading gross margin. With the business healthy and growing, I transitioned the CEO role to my co-founder in May 2024.
Hats I wore: Everything except backend engineering.
Meta
Was the Company's #1-overall-rated PM manager over 3.5 years, leading product groups of 100-300 people (with 6-8 direct PM reports). I became the go-to leader for strategy-critical and time-sensitive efforts, like bringing Rooms from zero code/design to global launch in two months.
2021: Overall Lead, Integrity Verticals & Incubation. Led the 100-person group responsible for integrity strategy and outcomes in critical global issue areas. Managed 6 PMs.
2019-2020: PM Manager / Overall Lead, Cross-App Experiences. Led the 100-person group responsible for incubating products that spanned multiple apps. Directly managed 6 PMs. Served as overall Company lead for Rooms launch on FB App, going from zero code/design to global launch in two months (Apr-May 2020).
2018: PM, Feed & Stories. Key projects, including how to shift News Feed's core product DNA to better facilitate "time well spent" and meaningful social interactions.
NFX VC
NFX is a network- and marketplace-focused seed stage VC firm. 18 months after going through NFX’s accelerator as a founder, James asked me to be NFX’s first head of product, taking both the software and the team from 0 to 1.
NFX’s first product, Signal, helps founders find the right investors and helps investors attract the right deals. The graph is built on top of Gmail metadata, enabling us to create millions of second-degree "intro path strength" scores between well-matched founders and investors.
Hats I wore: Everything except backend engineering
YouFood
Better eating requires habit change; there are no shortcuts. I founded YouFood to deliver that habit change in a simple, sustainable way.
Over 500,000 registered members made YouFood the world's highest rated health & fitness app (4.9/5 on iOS), and formed a deeply engaged community (8.5 app opens/day) that has driven profound change for thousands of people.
Hats I wore: Product & design (the full app), growth, community management, fundraising, SQL & data analysis, personalization algorithm writing, email coding.
Chegg
After Chegg acquired Cramster, I was asked to lead the integration and run the subsequently named "Chegg Study" product.
Chegg's textbook rental business was a user acquisition machine but a financial fast track to bankruptcy. We completed the massive integration project ahead of schedule while simultaneously propelling the Study business to 100%+ YoY growth.
Chegg Study made the IPO possible, and is now a $150M annual business that accounts for nearly all of Chegg's revenue. What we architected remains the bedrock of Chegg's product and operations.
Cramster
I joined Cramster as employee #2 - pre-fundraising - while still in college. First leading product, then running operations, I helped build Cramster into the world's top college study site.
As Head of Operations, I oversaw a team of 300 people across three offices and two countries, inclusive of content operations, back-office technology, business intelligence, and customer service.
Cramster's promise was in answering any question - instantly, or within 2 hours of it being asked. I architected both the operations management system enabling that promise, and the people and processes delivering it.
Both the OM technology and people behind it remain the focal point of Chegg Study's $150M business.
NFX S15
YouFood was part of NFX's inaugural 2015 cohort. James, Stan, and Gigi made me see that most startups are busy trying to follow the rules without realizing they're playing the wrong game.
If you're trying to build a society-impacting consumer product - a billion dollar business - you need to understand the game. "If you're asking yourself whether it's working, it isn't."
Easily the best educational experience of my life.